A Career of Compassion:
Working with the animals of Animal Friends Rescue Project
Love animals? Animal Friends Rescue offers professional development, career growth, and a fun, supportive atmosphere (plus lots of opportunities to snuggle furry friends!) We’re mission-driven, fast-paced, and thrive in a progressive work environment. Interested?
We offer competitive salaries, a comprehensive benefits package, and a workplace culture that embraces our core values of Dedication to Animals, Collaborative Spirit, Courage with Compassion, Pursuit of Learning, and Celebrating Differences.
While we may not have a career for you, we have endless opportunities to volunteer. Whether your passion is accounting or animal care, strategy or social media, technology, or training and behavior, there’s a a volunteer position here for you.
NOW HIRING: We currently have two positions open.
A full-time Volunteer and Community Engagement Coordinator at our headquarters in Pacific Grove, CA. We are also hiring for a part-time sales associate at our Treasure Shop, a benefit store located in Pacific Grove, CA. Please review details for both jobs below, and send your CV and cover letter to admin@animalfriendsrescue.org.
Position Summary
Position Title: Volunteer and Community Engagement Coordinator
Department: Operations Location: AFRP Office-Pacific Grove, CA; travel as needed
Starting Pay: $24-$28/hourly DOE (non-exempt)
Reports to: Operations and Programs Manager
Position Type: Full-time 40 hours, base schedule M-F 8:30am-5pm with occasional flex schedule including some evenings and weekends to accommodate events as needed
Benefits: Vacation and sick time, health/dental/vision plans, employer-matched retirement plan, and discounted veterinary services
Job Summary
The Volunteer and Community Engagement Coordinator is responsible for ensuring all AFRP programs have sufficient volunteers/fosters to meet their needs. They are responsible for all aspects of the volunteer program including recruitment, training, data management, task management, scheduling, support, and execution of community events. They must be able to easily discuss AFRP's mission, programs, and services to the public.
Job Duties
Volunteer Recruitment, Retention, and Management
- Develop, implement, and evaluate effective community volunteer/foster volunteer recruitment and retention strategies; actively recruit community volunteers/foster volunteers
- Review new applications for community volunteers (foster volunteer applications should be directed to the Animal Program Coordinator and/or Operations and Programs Manager)
- Onboarding, orientation, and training (in a timely manner) of community volunteers
- Match volunteers with opportunities that suit their skills and interests and serve the organization
- Maintain and update Civic Champs, ensure proper tracking of volunteer hours
- Utilize other program management software as needed
- Develop, implement, maintain, and evaluate internal volunteer policies and procedures including, but not limited to volunteer handbooks, powerpoints, handbooks, volunteer job descriptions
- Develop and implement strategies for growth of the volunteer program (such as Volunteer Reward Initiative)
- Motivate, evaluate, survey, and recognize volunteers; foster positive experiences for them to maximize volunteer retention
- Facilitate introductions of volunteers to staff, other volunteers, and board members at events
- Plan and execute annual Volunteer Appreciation Party
- Provide ongoing development and training to volunteers
Community Outreach
- Work with the general public and local businesses to rally volunteer support for AFRP’s mission and fundraising
- Cultivate cooperative relationships with other nonprofits, businesses, organizations, and community leaders with a special focus on AFRP’s mission
- Organize and coordinate outreach events with local schools, organizations, and businesses
- Oversee and organize the schedule for all events; inventory and keep all event supplies organized
- Coordinate volunteers to assist with events
- Partner with other staff to promote events when relevant
- Partner with the Marketing and Communications Associate Manager for social media, e-blast, and any other marketing/PR needs
- Management of the events calendar on AFRP website
- Maintain donation box locations, assign volunteers to collect full donation boxes, and recruit new locations within Monterey and Santa Cruz Counties
Other tasks
- Send out a monthly newsletter to all volunteers and staff with updates, events, and other pertinent information
- Provide a weekly update/recap to the Operations and Programs Manager and Executive Director
- Management of volunteer@ email and other email accounts as needed
- Support foster volunteers as needed
- Maintain your office workspace in a tidy and organized manner
- Responsible for maintaining cleanliness, tidiness, and organization of entire office in conjunction with other staff members
- Report any concerns with volunteers or community partners to the Executive Director promptly
- Provide animal care duties to animals housed at the office as needed
- Professional development, continuous development of knowledge and skills in Volunteer Management through webinars and workshops
- Perform other duties as assigned by the Operations and Programs Manager and/or the Executive Director
Knowledge, Skills, and Qualifications
- College degree or equivalent work experience
- Prior experience as a volunteer manager, experience working in the nonprofit sector or animal rescue sector, a plus
- Proficiency with Google Suite programs, Apple computers and programs, and familiarity with Canva Willingness to learn programs
- Demonstrates organizational skills, with the ability to manage multiple tasks, deadlines, and priorities effectively
- Planning and organizing events including site selection, logistical arrangements, purchasing supplies, promoting events, scheduling and being the primary point of contact for the event
- Comfortable with public speaking and interaction
- Honest and reliable
- Strong interpersonal skills to handle sensitive and confidential situation
- Ability to multitask, able to handle stress and pressure consistent with the job duties
- Strong written and verbal communication and social skills, able to project a friendly and professional demeanor at all times
- Team player with the ability to work independently
- Compassion for animals
- Must possess a valid driver’s license with no restrictions and the ability to travel locally as needed and maintain current vehicle insurance
- Weekend and/or evening availability as needed for events
Typical Working Environment/Interactions/Physical Demands
- Subject to various weather conditions at offsite event locations
- Interacts regularly with volunteers, other AFRP staff, AFRP Executive Director and Board Members, donors, general public, and program and public-owned animals
- Constant (over 66% of the time) standing, sitting, bending, walking on various surfaces including but not limited to asphalt, cement, grass, dirt, uneven surfaces, etc
- Frequent (34-66%) lifting up to 40 lbs, reaching over shoulders and head, reaching outward, grasping, holding, squatting, kneeling
- Occasional (1-33%) lifting/carrying/moving 40+ lbs with assistance
Position Title: Treasure Shop Sales Associate
Department: Treasure Shop Location: 221 Grand Ave, Pacific Grove, CA, 93950
Position Type: Part-time Saturdays 9am-5pm; with possibility of hours on other days as needed
Starting Pay: $18-$20/hourly DOE (non-exempt)
Benefits: employer-matched retirement plan, store discount, and discounted veterinary services
Job Summary
Under the direction and guidance of AFRP Management, Treasure Shop Sales Associates are responsible for ensuring that customers, and volunteers have a positive and memorable experience at the AFRP Treasure Shop, sharing their passion for AFRP and bargain hunting. This position supports the operation of the Treasure Shop by executing all areas of the shopping experience, including knowledge of AFRP’s mission, performing sales, accepting and sorting donations, pricing items, promoting AFRP events and volunteering, and contributes to an upbeat atmosphere.
Job Duties
- Perform regular bank deposits, provide accurate opening and closing cash reports
- Complete cash handling procedures at the beginning and end of each shift with accuracy
- Supervise, train, support, and motivate TS volunteers
- Greets customers promptly and courteously
- Assist the public, including volunteers and staff with a friendly and positive demeanor
- Ability to communicate AFRP’s mission to customers and connect the work of the TS to the mission
- Interacts with all customers, coworkers, and all other members of the public with overall professionalism and etiquette – including communications by phone, email, and in-person
- Effectively manage time to avoid backtracking and delay of tasks
- Work independently and productively while still keeping open communication with others
- Maintain regular attendance and timeliness
- Assist with receiving, sorting, organizing, pricing, and merchandising new donations
- Offer feedback on pricing chart when edits/revisions are merited; research prices online as needed for speciality items; price items according to the pricing chart
- Keep all areas of the store clean, tidy, organized, and free of clutter
- Refresh and restock displays as needed
- Assist with merchandising and floor moves
- Assist with locating volunteer coverage as needed, including volunteer transport support
- Manage the TS general email and TS phone on a daily basis during working hours; return messages in a professional and timely manner
- Assist with social media channels as needed
- Lift up to 40lbs
- Perform other duties as assigned or otherwise identified
Knowledge, Skills, Qualifications
- Proven experience in retail sales; ideally six-months relevant experience
- High school diploma or equivalent required
- Ability to work weekends
- Hard-working, self-starter
- Honest and reliable
- Ability to multitask, able to handle stress and pressure consistent with the job duties
- Strong communication and social skills, able to project friendly and professional demeanor at all times
- Team player with the ability to work independently
- Compassion for animals
- Experience in second hand or benefit shops a plus
- Must possess a valid driver’s license with no restrictions and the ability to travel locally as needed and maintain current vehicle insurance.
Typical Working Environment/Interactions/Physical Demands
- Located in a historic building with minimal insulation
- Subject to weather conditions (warm in the summer, chilly in the winter)
- Interacts regularly with Treasure Shop co-workers and volunteers, other AFRP staff, AFRP Executive Director and Board Members, donors, general public, and companion animals (Treasure Shop is pet-friendly)
- Constant (over 66% of the time) standing, bending, walking on flat wood floors
- Frequent (34-66%) lifting up to 40lbs, reaching over shoulders and head, reaching outward, grasping, holding, squatting, kneeling
- Occasional (1-33%) lifting/carrying/moving 40+ lbs with assistance, sitting
Equipment/Tools Used
- Computer and printer
- POS register
- iPhone
- Price tagging gun
- Other equipment consistent with a benefit thrift shop